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Growing demand on quality and comprehensive software solutions for Web-based business plan has changed the needs that service providers and goods suppliers make to E-Business applications. Pure technology is no longer important for creating an E-Business solution right for a business. That is why our custom E-Business solutions development services are not mere technological works assembling but thorough stage-by-stage course that comprises our customers’ business analysis, determining the points that requires technological impact, identifying the right programming means, development of the application, and systems integration.
Customer Relationship Management (CRM)
Understanding that effective customers’ relationships management is the primary benefit of any business, Creative Web Solutions is aimed on development of CRM applications that tailor all aspects of interactions a company can have with its customers into a suitable and efficient framework that has the following characters:
Streamlined lead management, leads qualification, sorting and scoring
Multiple users kinds and configurable security roles
Advanced facilities of customers behavior tracking and analysis
Comprehensive events scheduling, data mining, analytics and reporting tools
Integrated telephony, IVR, Web and wireless communication channels
Web-enabled contact to the system
Knowledge Management
Creating timely and informed results is one of the most significant business success factors. Knowledge management systems are intended to help businesses collect, store, process, and disseminate information faster and more efficiently, improving the quality of inner business communications and levels of apprising. We use the following technological advances to develop a comprehensive suit for an enterprise data gathering, organizing, sharing and workflow streamlining:
Data entry templates, OCR and scanning automation, support for voice, graphic and video data entry formats
Data organizing facilities comprising cataloging, filtering, linking and robust data search tools
Data collaboration algorithms for diverse databases integration, data compacting and mining
Multiple levels of information contact and user roles
Web-based contact to document libraries and data management
tools.
Workflow Management
Resultant management and on going control over business processes is the way that leads to increased business efficiency, improved customers’ satisfaction, and reduced costs. Creative Web Solutions gives thorough workflow management solutions for business processes specification, execution and control that involve the following options:
Coordination of all business processes into the single border
Tailoring diverged data into corporate-established formats
Unification of communication processes
Robust data structuring, archiving, retrieval, routing, sharing and searching facilities
Event-driven, proactive scheduling and alerting tools
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